Course Catalog

Operational Risk Courses – for Commercial & Central Banks

• Managing Operational Risk in Foreign Exchange Activities - The foreign exchange market is the largest and most liquid sector of the global economy and also serves as a primary mechanism for making payments across borders, transferring funds, and determining exchange rates between different national currencies.
  This course provides a solid foundation to all parties involved in foreign exchange activities into how the actual trading processes work, what the risks are and how these can be mitigated by using clearly defined Standards of Best Practice.

• Basel II - Operational Risk Overview, An Introductory Course - The operational risk requirements of Basel II place a important emphasis on the identification, assessment, monitoring and control of operational risk.

• Beyond Compliance – Managing Operational Risk - This introduction, to Operations Risk management and mitigation, moves the participants beyond the Basel II compliance requirements for operations risk, and into an understanding of operations risk management and mitigation as a value added proposition, increasing the bank’s profitability and structural strength. 

• Business Continuity & Scenario Planning - Business Continuity Planning is the process through which a bank ensures the maintenance or recovery of operations, including services to customers, when faced with events such as natural disasters, technological failures, human error, or terrorism. Scenario Planning ensures that the Bank’s continuity plans are realistic and achievable.

• Managing Risk in Wholesale & Large Value Payment Systems - Wholesale & Large Value Payment Systems, including intrabank and interbank messaging systems, securities settlement systems, and RTGS system provide the critical lifeblood of a national payment system. This course provides the ideal starting point for understanding & managing the risks associated with this type of operation.

• Managing Risk in Retail Payment Systems - Banks accept, collect and process a variety of payment instruments and take part in various clearing and settlement systems. These systems are not always provided within the bank itself, but may be offered by outside parties or even the central bank. The risks posed by such systems are considerable and this course provides a holistic view of all the related risks and how to manage them.

• Taming the Electronic Tiger - Electronic banking is being driven by the rapid pace of changes. These changes relate to technological and customer service innovation, global nature of open electronic networks, the mixing of electronic banking applications with legacy computer systems and the increasing dependence on third parties that provide the necessary information technology. Electronic banking heavily alters the traditional risks associated with banking activities and changing the overall risk profile of banking.

• Reducing Risk in Foreign Exchange Settlements - This intensive course takes you directly into the world of Foreign Exchange Risk. Gain a deeper insight into Foreign Exchange Settlement Risk, what it is and what is needed to control it. Explore the nature of foreign exchange settlement risk, what has been done and what remains to be done to mitigate it. Learn how to calculate the extent and duration of your settlement exposures. This course will provide you with the tools and understanding to better mitigate Foreign Exchange Settlement Risk.

Payments & Liquidity Courses – for Commercial Banks

•  Money Moves – A Quick Guide to SWIFT – This course aims to provide participants with the skills that they need to develop a clear understanding of the nature and operations of SWIFT in an operations environment. As such, the course provides bank staff with a firm foundation into SWIFT and how it relates to your financial institution. The important topics covered include SWIFT’s origins, its role in the financial sector, the nature of its operations, its product and services, message standards, security considerations, business continuity and disaster recovery procedures.

• Managing Cross-System Risks in Your Payments & Settlements - The network of domestic and cross-border systems that comprise the global payment and settlement infrastructure has evolved significantly over recent years. These systems, like the financial markets and economies they support, are increasingly connected through a wide range of complex interrelationships. As a result, the smooth functioning of an individual system may often depend on the smooth functioning of other related systems. This course explores the nature of and the management of potential contagion in the global financial infrastructure

• Payments Dynamics and Evolution - This high-level 3-day course covers the full payments spectrum - Domestic & International Payments including the Retail & Wholesale aspects). The course covers all payment systems, their past, present and future. Key areas covered includes payment flows in a modern economy, domestic payments (including low value & bulk payments, the Single Euro Payments Areas (SEPA), clearing & settlement), international payments, international clearing & settlement, securities services, payments systems risks & liquidity issues. The course concludes by looking into the future and examining where, the experts say, payments are headed, including electronic money, internet payments, mobile payments, payments and the “new economy”.

• International Payments – This course is designed to provide banking professionals with a high-quality foundation for understanding payments in a global context, encompassing the key principles, concepts, infrastructures, practices, issues, and current developments.

• Domestic Payments - This course has been designed to provide professionals who have a basic command of bank operations with a high-quality education foundation for understanding payments concepts and issues in a domestic environment, encompassing the key principles, concepts, infrastructures, practices, issues, and developments.

• Payments America - Banks accept, collect and process a variety of payment instruments and take part in various clearing and settlement systems. These systems are not always provided within the bank itself, but are also offered by outside parties including the Federal Reserve. This intensive two-day course helps you navigate through the complex world of domestic payments.

• Surveying the SEPA landscape – a practical guide to implementation - This course deals with SEPA from its theoretical concept to the practicalities of its implementation - answering the basic questions “what is SEPA?”, “how will SEPA affect me and my organization? And “what do I have to do to make SEPA a reality?” It also looks at SEPA from the perspective, not only of the commercial banks, but corporate users and central banks as well.

• Managing Liquidity in Real Time in a Dynamic Payments Environment  - The "super highway" that binds the financial world together is the payment system. Payment systems are increasingly complex and based on real time usage from Real Time Gross Settlement, Large Value Transfer Systems, Continuous Linked Settlement, and Delivery versus Payment etc. In turn Liquidity is the “grease” that keeps this super highway moving. This course provides the perfect foundation for understanding the critical liquidity issues in a real-time world. (Under Development)

• Remittances – Creating Value - The transfer of migrant’s remittances represents a huge business opportunity for banks and other financial institutions which is largely overlooked. The financial services industry, which plays such a pivotal role in the Payments Industry, is missing an important opportunity if they ignore a very large component – Remittances. This course provides an insight of the payment system aspects of remittances, and is designed to assist financial institutions that want to improve their understanding of this important market as well as develop the many business opportunities that present themselves. Intermediating these money transfers is a business opportunity with vast potential.

Oversight & Supervision – for Central Banks/Monetary Authorities

• Managing Cross-System Risks in Your Payments & Settlements - The network of domestic and cross-border systems that comprise the global payment and settlement infrastructure has evolved significantly over recent years. These systems, like the financial markets and economies they support, are increasingly connected through a wide range of complex interrelationships. Because of this, the smooth functioning of an individual system may often depend on the smooth functioning of other related systems. This course explores the nature of and the management of potential contagion in the global financial infrastructure

• Basel II - Pillar Two - What Supervisors need to know about Operational Risk - As part of Basel II’s Pillar 2, Bank Supervisors need to get to grips with what exactly operational risk is within the context of a commercial bank. This intensive two day course provides an ideal introduction for Bank Supervisors to the operational world of commercial banks - and to the operational risks.

• Control, Management and Supervision of a Central Bank RTGS System - Operations within a central bank context is something relatively new, especially in emerging economies. However most central banks today operate their own sophisticated RTGS system.  This two-day course provides a detailed introduction into the control, management and supervision of a central bank RTGS System with practical insights as to what goes on behind the scenes on the RTGS “bridge”. (Available upon request)

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